The role of tour guide competency in the cultural tour experience: the case of Cappadocia

E Kul, BB Dedeoğlu, FN Küçükergin… - International …, 2024 - emerald.com
Purpose This study investigates to what extent the values perceived by tourists throughout
cultural tours impact their overall satisfaction levels and behavioral intentions related to the …

Analysing user well-being in ridehailing services

AA Shaikh, F Liebana-Cabanillas, M Alharthi… - Spanish Journal of …, 2024 - emerald.com
Purpose Although the sharing economy improves comfort and convenience, it is yet unclear
how it affects subjective well-being. This study aims to offer a conceptual model for …

Assessing the interrelationships between customer satisfaction, perceived value and behavioral intention among Maldivians seeking medical care within medical …

A Jaleel, M Yajid, A Khatibi… - Management Science …, 2021 - growingscience.com
Empirical studies related to interrelationships between variables perceived value, customer
satisfaction and behavioral intention conducted in the Maldives context and in the medical …

Re-examining the roles of experience quality at festivals: a comparative analysis using SEM and fsQCA

P Saha, A Nath, K Sit - International Journal of Contemporary …, 2023 - emerald.com
Purpose The purpose of this study is to reexamine the dimensionality and role of experience
quality (EQ) to explain other related factors, namely, perceived value, satisfaction and …

Building sustainable relationships: service innovation at the pinnacle of touristic achievement

BL Cheng, S Mansori, TH Cham… - Asian Journal of …, 2021 - eprints.sunway.edu.my
Asia Pacific is renowned as a travelling hot spot amongst both domestic and international
tourists. With Malaysia as the focal point, and based on the foundation of Stimulus-Organism …

Comparative analysis of the behavioral intention of potential wellness tourists in China and South Korea

Y Zhou, L Liu, S Han, X Sun - Humanities and Social Sciences …, 2023 - nature.com
The main aim of this study is to develop and test a comprehensive model that can predict the
tourism intention of potential wellness tourists. The study also investigates the mediating …

Effect of smart tourism technology experience (STTE) on tourist satisfaction and tourist happiness in Bordeaux: the mediation role of self-gratification

F Yuksel, U Kement, S Dogan… - International Journal of …, 2024 - emerald.com
Purpose This study aims to investigate the effects of smart tourism technology experience
(STTE) on tourist satisfaction and happiness in Bordeaux, with a focus on understanding the …

Research on the influence and mechanism of human–vehicle moral matching on trust in autonomous vehicles

N Chen, Y Zu, J Song - Frontiers in Psychology, 2023 - frontiersin.org
Introduction Autonomous vehicles can have social attributes and make ethical decisions
during driving. In this study, we investigated the impact of human-vehicle moral matching on …

Understanding the behaviour of international tourists from China visiting Malaysia: proposing a conceptual model

MN Muhamad Nasir, M Mohamad… - Journal of Marketing …, 2021 - myscholar.umk.edu.my
The growth of international tourist receipts and arrivals to Malaysia from year 2010 until
2019 demonstrated an unstable and declining pattern. Specifically, this study intends to …

Leveraging experience quality to increase loyalty of digital wallet user in Indonesia

H Lubaba, F Rohman - International Journal of Research in Business …, 2022 - ssbfnet.com
This study examines the effect of experience quality on loyalty to digital wallet users. The
financial sector plays a role as a driving force for growth in the real sector, which can be …