The purpose of this paper is to present a critical review of prior literature relating to agri-food
supply chain management. An in-depth analysis has been carried out to identify the …

Megacities in emerging markets are a relatively new phenomenon. The size of these cities
combined with the high growth rates provides substantial sustainability challenges. Urban …

Digital retail is a technology-driven business. Customers shop with the help of cutting-edge
self-service technologies deployed by marketers to enhance customer experience and e …

The current study explores what defines customer experience in small businesses. Unlike
the technology-oriented customer experience characterizing large enterprises, small …

This paper explores the effects of utilitarian and hedonic benefits perceptions of discount
sales promotions on consumer purchase decisions (attitude and behavioral intention). A …

Purpose The present study aims to understand small retailers' current use of various low-
cost technologies and the factors responsible for small retailers' adoption. Furthermore …

Reverse Logistics (RL) is one of the crucial topics for discussion among academicians in the
field of environmental performance and sustainability through businesses. RL is found an …

Customer management becomes increasingly important as consumers have more flexible
shopping process and options and competition become intensified in omni-channel (OC) …

This research identifies the resources that predict performance in small, independent retail
firms over a three-year period. Surveys were mailed to small business owners in 2013 and …

We investigate the adoption of cashless payment systems by small retailers and their
upstream suppliers (wholesalers, distributors, and manufacturers) serving the bottom-of-the …