In the increasingly complex retailing environment, more and more retailers operate in more
than one channel, such as brick-and-mortar, catalogs, and online. Success in this dynamic …

Nowadays, some suppliers are looking for offline expansion in addition to their preexisting
online channels relying on e-tailers. This study focuses on the e-tailer's demand information …

Many retailers have recently started to offer customers the option to buy online and pick up
in store (BOPS). We study the impact of the BOPS initiative on store operations. We build a …

Supply chain management (SCM) deals with various strategic, tactical, and operational level
decisions in which pricing is of utmost importance to decision makers. Most of the real‐life …

This study investigates a retailer's incentive for sharing private demand information with a
supplier who may encroach the retail channel by imposing a fixed entry cost. Although …

The deficiency of green products from a quality perspective has attracted significant attention
from consumers. The recurring explosions of smart cell phone batteries in recent years is …

Counterfeit and low-quality products pose huge challenges to brand owners. Consumer trust
in brands requires facilitation from product information disclosure. A traceability system …

This paper investigates manufacturer encroachment with both endogenous quality decision
and asymmetric demand information to examine the effects of encroachment and …

We are living in an era in which data is generated in huge volume with high velocity and
variety. Big Data and technology are reshaping our life and business. Our research …

The tailoring of a firm's marketing mix to the individual customer is the essence of one-to-one
marketing. In this paper, we distinguish between two forms of one-to-one marketing …