Internal service quality and external service quality using two versions of SERVQUAL scale: An empirical evidence from five malls in the capital city of Saudi Arabia
BM Almohaimmeed - Verslas: teorija ir praktika, 2019 - ceeol.com
Much of service quality research has been carried out on external service quality, ie,
services delivered by organizations to their own customers. The aim of this study was to …
services delivered by organizations to their own customers. The aim of this study was to …
[PDF][PDF] APPRAISAL OF MAINTENANCE MANAGEMENT PRACTICES IN MULTI RESIDENT HOUSES IN LAGOS STATE
CD CHUKWUDI - 2017 - academia.edu
Most public and private buildings are in a state of disrepair owing to lack of maintenance for
these houses. Generally, there is an increase in the need for maintenance management of …
these houses. Generally, there is an increase in the need for maintenance management of …