Purpose Prior research examining cultural effects on customer service expectations has
primarily used more generic Western cultural theory on an aggregate scale or with only a …

Small and medium-sized enterprises (SMEs) engaging in foreign operations have drawn
significant research attention in recent years. One of the aspects linked to such operations is …

Purpose This paper aims to explore franchisor–franchisee relationships in the context of
plural forms. Plural forms implies the co-existence of franchised and non-franchised outlets …

Purpose This paper aims to determine the relationship between dynamic marketing
capabilities (DMCs) and the integration of distribution channels of exporting companies from …

The use of the canvas business model method in Islamic cooperative institutions is
considered important to correct the possibility of errors or the need for improvement in the …

The school is a powerful institution in the development of behaviour of the child. It is a
miniature society in which children live, make interactions and perform function under the …

An integrative conceptual model developed tested the relative influence of servant
leadership and narcissism in relation to strategic variables including adaptation and …

Purpose–The purpose of this paper is to offer a state of the art description of open air
markets (OAM), a little-known phenomenon that is indispensable in Africa's consumer …

Globalization and the increased complexity and interdependence of contemporary issues
have concomitantly created a greater need for organizational cooperation and a greater …

Domestic distribution in Vietnam is characteristic of an emerging market in the beginning
stages of modernization, with frequent changes in retail format, a fragmented distribution …