Emergency department (ED) overcrowding is a global health issue that is associated with
poor quality of care and affects the timeliness of treatment initiation. The purpose of this …

The purpose of this study is to investigate the mediating role of operational flexibility
between the quality of health information technology and management capability. A cross …

Objective Modern health care requires patients, staff, and equipment to navigate complex
environments to deliver quality care efficiently. Real-time locating systems (RTLS) are local …

Clinical research often focuses on resource-intensive causal inference, whereas the
potential of predictive analytics with constantly increasing big data sources remains largely …

With organizational environments becoming more unstable, uncertain and equivocal, the
concept of resilience has become increasingly significant for management studies …

Objectives: Given finite ICU bed capacity, knowledge of ICU bed utilization during the
coronavirus disease 2019 pandemic is critical to ensure future strategies for resource …

A proxy measurement of four resilience potentials (respond, monitor, learn, and anticipate)
developed by Hollnagel is called the resilience assessment grid (RAG). This study aimed to …

Background Very limited empirical research has been done on operational flexibility
management in the healthcare industry, especially in hospital settings. This study aimed to …

It is well-known that unpredictable variations in supply and demand of capacity in healthcare
systems create the need for flexibility. The main tools used to create short-term volume …

Abstract Emergency Departments (EDs) commonly face capacity imbalances and long wait
times in a service system handling patients with different priorities. These problems are …