Graycar and Prenzler present a readily accessible guide to the issues of public and private
sector corruption, outlining the nature and dimensions of corruption problems in a variety of …

Considerable research focuses on the complainant experience with civilian oversight
agencies but we know much less about the perceptions of divergent stakeholders on the …

This study assessed the role of alternative dispute resolution options in the complaints
management systems of the eight policing jurisdictions in Australia and the single …

This chapter explores ways of addressing police accountability issues through enhanced
management of complaints systems. It also begins by analysing the nature of complaints …

An effective police complaints system is important in securing and maintaining police
legitimacy. There is, however, a lack of clarity regarding the nature of the relationship …

 This is a book of research and policy aimed at raising ethical standards in criminal justice
practice. Around the world, corruption continues to undermine the rule of law and the …

The article discusses police oversight systems. In the Nordic countries, the primary focus of
external oversight is on individual accountability, and the article reports on results from an …

TIM PRENZLER is chapter reviews surveys of a major stakeholder group in the police
complaints and discipline process: the public. Twenty-eight surveys and two focus group …

Given the confrontational nature of citizen–police interactions, citizen complaints against the
police are inevitable. In Trinidad and Tobago, citizen complaints are frequently ventilated via …

There has been a significant amount of attention refocused on problems surrounding police
and communities of color. The most consistent remedy identified has been reforming police …