Assessing the risk exposure in IT outsourcing for large companies
The decision process for companies to outsource information technology (IT) or not is a
substantial business change and in many cases the competence to take such decisions is …
substantial business change and in many cases the competence to take such decisions is …
The impact of switching costs on the decision to retain or replace IT outsourcing vendors
S Van Deventer, H Singh - 2012 - dro.deakin.edu.au
While the IT outsourcing market is growing, outsourcing vendors are being replaced more
frequently by firms. Since replacing vendors can affect the stability and quality of the IT …
frequently by firms. Since replacing vendors can affect the stability and quality of the IT …