Sentiment analysis (SA), also called Opinion Mining (OM) is the task of extracting and
analyzing people's opinions, sentiments, attitudes, perceptions, etc., toward different entities …

With advanced digitalisation, we can observe a massive increase of user-generated content
on the web that provides opinions of people on different subjects. Sentiment analysis is the …

Sarcasm is a complicated linguistic term commonly found in e-commerce and social media
sites. Failure to identify sarcastic utterances in Natural Language Processing applications …

In recent years, especially with the (COVID-19) pandemic, shopping has been a challenging
task. Increased online shopping has increased information available via the World Wide …

This paper aims to explore the important qualitative aspects of online user-generated-
content that reflects customers' brand-attitudes. Additionally, the qualitative aspects can help …

With explosive development of the World Wide Web, an enormous amount of text
information containing users' feeling, emotions and opinions has been generated and is …

Current language processing technologies allow the creation of conversational chatbot
platforms. Even though artificial intelligence is still too immature to support satisfactory user …

ABSTRACT The Black Friday event has become a global opportunity for marketing and
companies' strategies aimed at increasing sales. The present study aims to understand …

With the popularity of e-commerce, posting online product reviews expressing customer's
sentiment or opinion towards products has grown exponentially. Sentiment analysis is a …

Quantum computers have potential computational abilities such as speeding up complex
computations, parallelism by superpositions, and handling large data sets. Moreover, the …