Review of the theoretical underpinnings of loyalty programs

CM Henderson, JT Beck… - Journal of consumer …, 2011 - Wiley Online Library
A review of the extant literature reveals that the theoretical underpinnings of the majority of
loyalty program research rest on psychological mechanisms from three specific domains …

Pricing practices: A critical review of their effects on consumer perceptions and behaviour

G Ahmetoglu, A Furnham, P Fagan - Journal of Retailing and Consumer …, 2014 - Elsevier
With the present challenge to compete on price or product assortment, retailers and
manufacturers are increasingly focusing on state-of-the-art pricing strategies which have …

Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation

YT Prasetyo, H Tanto, M Mariyanto, C Hanjaya… - Journal of open …, 2021 - mdpi.com
Online food delivery service (OFDS) has been widely utilized during the new normal of the
COVID-19 pandemic, especially in a developing country such as Indonesia. The purpose of …

[图书][B] Persuasion: Social influence and compliance gaining

RH Gass, JS Seiter - 2022 - taylorfrancis.com
The seventh edition of this field-leading textbook provides an accessible and rigorous
presentation of major theories of persuasion and their applications to a variety of real-world …

Cause marketing effectiveness and the moderating role of price discounts

M Andrews, X Luo, Z Fang, J Aspara - Journal of Marketing, 2014 - journals.sagepub.com
Can cause marketing (CM) be effective? If so, do price discounts moderate CM
effectiveness? Despite the prevalence of linking product sales with donations to charity, field …

Factors affecting the repurchase intention of organic tea among millennial consumers: An empirical study

H Tian, AB Siddik, M Masukujjaman - Behavioral Sciences, 2022 - mdpi.com
The study aims to identify the factors affecting consumers' intention to repurchase organic
tea in an emerging country such as Bangladesh. The study adopted the Stimulus-Organism …

Effects of pricing and promotion on consumer perceptions: it depends on how you frame it

PR Darke, CMY Chung - Journal of retailing, 2005 - Elsevier
This research examined the extent to which different promotional frames increased
perceptions of deal value. Price discounts dominate the sales promotions employed by …

Fast or free shipping options in online and Omni-channel retail? The mediating role of uncertainty on satisfaction and purchase intentions

S Ma - The International Journal of Logistics Management, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the effect of a dimension of logistics
service quality (delivery time) interacting with shipping charges and purchase importance on …

When more is less: The impact of base value neglect on consumer preferences for bonus packs over price discounts

H Chen, H Marmorstein, M Tsiros… - Journal of …, 2012 - journals.sagepub.com
The interpretation of a percentage change often hinges on the base value to which it is
attached. The authors identify a tendency among consumers to neglect base values when …

Effects of price framing on consumers' perceptions of online dynamic pricing practices

FL Weisstein, KB Monroe, M Kukar-Kinney - Journal of the Academy of …, 2013 - Springer
The viability of online dynamic pricing, or differential pricing for the same product from the
same seller, is still debatable given the contradictory findings reported in both modeling and …