Determinants of service quality influencing customer satisfaction in fitness centers: A systematic review

HF Barbosa, J Barbosa, B Sabino… - European Journal of …, 2022 - eurjhm.com
The aim of the present systematic review was to investigate the determinants of fitness
center service quality that most influence customer satisfaction. Studies were identified from …

Qualified fitness trainers practice scientifically based judgement in prescribing exercise programs

CP Oi, SK Vijayan, HY Ler - Psychology of Sport and Exercise, 2024 - Elsevier
Fitness trainers are widely in demand by both commercial fitness centres and individual
people. They serve members in one-to-one personal training (PT) or group training (GX) in …

Quality attributes in services for social community centres: a systematic review of the literature

BKM Santos, PALA Pinto… - International Journal of …, 2024 - inderscienceonline.com
This paper aims to identify the dimensions and attributes for assessing the quality of services
in community social centres through a systematic review of the literature. A systematic …

Can fitness education programs satisfy fitness professionals' competencies? Integrating traditional and revised importance-performance analysis and three-factor …

GCM Ku, CM Hsieh - … Journal of Environmental Research and Public …, 2020 - mdpi.com
The purpose of this study is to assess whether fitness education programs could meet the
needs or competencies of fitness professionals such as personal trainers and group fitness …

Análisis de la calidad percibida por usuarios de un servicio deportivo municipal. Diferencias según género

L Cano-Coyle, JM Vegara-Ferri, MM Quiles… - SPORT TK-Revista …, 2024 - revistas.um.es
Desarrollar una buena labor a la hora de ofertar un servicio e implementar medidas que
hagan evolucionarlo, además de retener y captar nuevos clientes requiere de información …

Adopting Transitional Business Models in Small Fitness Businesses in Response to Business Disruptions

M Budler, K Božič - Journal of Small Business Strategy, 2024 - jsbs.scholasticahq.com
The COVID-19 pandemic disrupted economies and societies around the world and forced
many industries to rethink their operations. While the ambiguity in global economies and …

Do perceived value and satisfaction affect customers' behavioural intentions? A case study of Polish squash clubs

M Piątkowska - Journal of Marketing and Consumer Behaviour in …, 2023 - ceeol.com
The aim of the paper is to analyze relations between perceived quality, service convenience
and satisfaction of squash customers to present implications for managers who address …

Experiences of older adults leisure-time physical activity in aquatic and leisure facilities

M Butson, R Jeanes, J O'Connor - World Leisure Journal, 2024 - Taylor & Francis
For older adults, being physically active is positively associated with various health benefits.
Despite the positive benefits of leisure-time physical activity, most older adults within …

Sports consumers conformity behavior: Expectations from online vs. offline personal training studios sessions

M Tsourela - Managing Sport and Leisure, 2024 - Taylor & Francis
Rationale/purpose: This study explores the influence of service quality dimensions on the
satisfaction of personal training studios and gyms' customers in a physical and digital …