Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training

E Ferer - Reference Services Review, 2023 - emerald.com
Purpose This paper describes the process of developing training for student employees at a
reference desk in which students assist peers and others in the community with research …

The power of peers: approaches from writing and libraries

BK Maxson, ME Neely, LM Roberts… - Reference Services …, 2019 - emerald.com
Purpose The purpose of this paper is to discuss different strategies for implementing peer
teaching as well as different roles for peer teachers in both academic libraries and writing …

Shifting to a high impact practice-centered student worker staffed research desk: a Hispanic serving institution perspective

E DeZouche, D Santos - Reference Services Review, 2023 - emerald.com
Purpose The authors seek to demonstrate, from a Hispanic-serving institution (HSI)
perspective, the importance of utilizing High Impact Practices (HIPs) for not only more …

Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina University

A Faix - Reference Services Review, 2023 - emerald.com
Purpose Kimbel Library used a peer reference model of service beginning in 2009 that was
successful for several years but eventually phased out due to shifting priorities and needs …

Peer-spectives: student employee and student user views of a library peer greeter service

LM Wood, S Alexander, A Carlos - Public Services Quarterly, 2022 - Taylor & Francis
The purpose of this study is to investigate the impact of implementing a peer greeter service
point on increasing library use and decreasing library anxiety at a busy academic library …

[PDF][PDF] It's HIP to be Square: Instruction, High-Impact Practices, & the Framework

SB Gilchrist - 2021 - alair.ala.org
Instructional Design for librarians is not always covered in graduate programs, but it can be
supported through professional development and dedicated self-reflection. Librarians …

Training, Support, and Connection for Student Library Employees in a Tiered Reference Service Model

BD Quigley, JL Loo, L Ngo, S Powell… - Reference & User …, 2021 - escholarship.org
Student employees at circulation desks are the first points of contact for many library users
with research questions, but they are challenged to respond or refer when librarians are …

Engaging reference student assistants through a community of practice: A case study

M Clarke - Public Services Quarterly, 2023 - Taylor & Francis
Within library and academic spaces, communities of practice are employed to cultivate
professional and academic skills, develop professional identities, and provide a supportive …

Peer-to-Peer reference services in academic libraries

H Fargo - Envisioning the Future of Reference: Trends …, 2020 - books.google.com
One emerging trend in academic library reference work is to build peer-to-peer programs
where undergraduate students, employed by the library, support their peers during the …

[PDF][PDF] Collaborative communication with library student workers in unexpected places: digital reference analysis

A Martinez, K Bellody, E Smith - soar.suny.edu
Setting The Sojourner Truth Library (STL) at the State University of New York at New Paltz
(SUNY New Paltz) serves as the main access point for research support and collections …