The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: Findings from an …

S Nightingale, H Spiby, K Sheen, P Slade - International journal of nursing …, 2018 - Elsevier
Background Over recent years there has been criticism within the United Kingdom's health
service regarding a lack of care and compassion, resulting in adverse outcomes for patients …

Profiling health professionals' personality traits, behaviour styles and emotional intelligence: a systematic review

C Louwen, D Reidlinger, N Milne - BMC Medical Education, 2023 - Springer
Background Non-cognitive traits have been theorised to predict characteristics, career
choice and outcomes of health professionals and could represent a homogenous group …

Emotional intelligence: predictor of employees' wellbeing, quality of patient care, and psychological empowerment

L Karimi, SG Leggat, T Bartram, L Afshari, S Sarkeshik… - BMC psychology, 2021 - Springer
Background The study explored the role of emotional intelligence (EI) on employees'
perceived wellbeing and empowerment, as well as their performance, by measuring their …

Relationship between communication skills and emotional intelligence among nurses

P Raeissi, H Zandian, T Mirzarahimy… - Nursing …, 2024 - journals.rcni.com
Aim Nurses' emotional intelligence (EI) affects many of their behavioural skills. Given the
importance of communication skills, the aim of this study is to investigate the relationship …

[HTML][HTML] Evaluating service quality from patients' perceptions: application of importance–performance analysis method

R Mohebifar, H Hasani, A Barikani, S Rafiei - Osong public health and …, 2016 - Elsevier
Objectives Providing high service quality is one of the main functions of health systems.
Measuring service quality is the basic prerequisite for improving quality. The aim of this …

Yours emotionally: How emotional intelligence infuses public service motivation and affects the job outcomes of public personnel

Z Levitats, E Vigoda‐Gadot - Public Administration, 2017 - Wiley Online Library
We investigate the role of emotions in the public sector and their relation with work outcomes
typical of public arenas. We focus on the emotional intelligence of public healthcare staff and …

[HTML][HTML] Empathy, emotional intelligence and interprofessional skills in healthcare education

JP McNulty, Y Politis - Journal of Medical Imaging and Radiation Sciences, 2023 - Elsevier
Abstract According to the World Health Organization (WHO), health professionals maintain
the health of citizens through evidence-based medicine and caring. Students enroled in …

[HTML][HTML] Mediating effect of self-efficacy in relationship between emotional intelligence and clinical communication competency of nurses

B Zhu, CR Chen, ZY Shi, HX Liang, B Liu - International Journal of Nursing …, 2016 - Elsevier
Objective This study investigates the emotional intelligence (EI), self-efficacy, and clinical
communication ability of clinical nurses to explore the correlation among these three …

Nurses' perceptions of emotional intelligence in the clinical setting: A qualitative systematic review

YL Lu, S Shorey - Journal of nursing management, 2021 - Wiley Online Library
Aim The aim of the study is to explore available literature on nurses'/midwives' perceptions
of emotional intelligence in the clinical setting. Background Emotional intelligence is a …

Attitudes towards communication in nursing students and nurses: are social skills and emotional intelligence important?

L Sanchis-Giménez, L Lacomba-Trejo, V Prado-Gascó… - Healthcare, 2023 - mdpi.com
The communication attitude (ACO) of nurses can significantly influence patient health
outcomes. This work aims to evaluate predictor variables of communication attitude …