Based on a systematic review of 119 articles and working papers, we provide an overview of
how administrative burdens in citizen–state interactions have been studied since the …

Administrative burdens are the frictions that people face in their encounters with public
services, leading to meaningful costs that include learning, compliance, and psychological …

This article develops the concept of racialized burdens as a means of examining the role of
race in administrative practice. Racialized burdens are the experience of learning …

Administrative burdens in citizen-state interactions are increasingly gaining attention in both
research and practice. However, being a relatively young research field, there is still …

Public services represent a key means by which societies seek to reduce inequalities.
However, some people may experience administrative procedures as more burdensome …

Utilizing a statewide survey and administrative data, we explore how state-imposed burdens
are translated by street-level bureaucrats (SLBs) into frontline practices that may alleviate or …

Through the lens of administrative burden and ordeals, we investigate challenges that low‐
income families face in accessing health and human services critical for their children's …

This study examines how individuals assess administrative burdens and how these views
change over time within the context of the Special Supplemental Nutrition Assistance …

Bureaucratic discretion continues to be one of a public administrator's primary powers while
at the same time being one of their most controversial. Used in a positive way, bureaucratic …

Research on street‐level bureaucracy argues that factors such as stress and burnout affect
the behaviors of street‐level bureaucrats toward clients. At the same time, the literature on …