This study presents a systematic review of literature covering 178 articles relating to physical
store-based grocery retail formats. The research questions for the review were based on …

A product-harm crisis is a discrete event in which products are found to be defective and
therefore dangerous to at least part of the product's customer base. Product-harm crises are …

The authors provide a critical examination of marketing analytics methods by tracing their
historical development, examining their applications to structured and unstructured data …

Most product markets are local. The reason is simply that the transportation of goods and
people is costly so firms set up production plants, distribution centers, and stores close to …

Retailers are dynamic in nature, and their strategies keep evolving with changing scenarios
and availability of new technologies. In the current scenario, there is a need for a …

On-demand streaming services that rely on subscription fees or advertising as a revenue
source (eg, Spotify) are a topic of ongoing controversial debate in the music industry …

Product-harm crises are omnipresent in today's marketplace. Such crises can cause major
revenue and market-share losses, lead to costly product recalls, and destroy carefully …

Grocery retailers are joining the fray against obesity by offering a wide range of health and
wellness programs at the point of sale. However, the success of such programs in promoting …

Household panel data track purchases of a panel of households over time, while retail panel
data track ̶ for a panel of retail stores ̶ brand or SKU sales at the store or retail-chain level …

In the increasingly complex retailing environment, more and more retailers operate in more
than one channel, such as brick-and-mortar, catalogs, and online. Success in this dynamic …