The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing
The influence of return channel type on the relationship between return service quality and
customer loyalty in omnichannel retailing | Emerald Insight Books and journals Case studies …
customer loyalty in omnichannel retailing | Emerald Insight Books and journals Case studies …
Celebrating the 10th volume of IJISM: a bibliographic review and outlook
The purpose of this paper is to evaluate research trends observed in the International
Journal of Integrated Supply Management (IJISM) during its first 10 volumes, which extend …
Journal of Integrated Supply Management (IJISM) during its first 10 volumes, which extend …
Measuring returns management orientation
H Chen, K Anselmi, M Falasca, Y Tian - The International Journal of …, 2017 - emerald.com
Purpose The field of returns management has become an important supply chain
management topic. The purpose of this paper is to develop a conceptualization of returns …
management topic. The purpose of this paper is to develop a conceptualization of returns …
[图书][B] User adoption of enterprise resource planning systems in the public sector
LO Wright Sr - 2016 - search.proquest.com
The importance of aligning information technology and business strategies to exploit
capabilities and change business practices has increased as firms strive for competitive …
capabilities and change business practices has increased as firms strive for competitive …
Drivers, consequences and actions for reverse logistics within the aftermarket A case study of Volvo Group
J Gustafsson Sagström, A Petersen - 2016 - odr.chalmers.se
Companies in the automotive industry cannot neglect the growing importance of the
aftermarket as it is one of their main sources of profit. For automotive companies like the …
aftermarket as it is one of their main sources of profit. For automotive companies like the …