Failing to sell fresh produce before expiration not only hurts the bottom line of grocery
retailers, but also leads to food waste. This work combines dynamic pricing and information …

This paper considers three innovative mechanisms associated with effectively managing
consumer returns for an omnichannel retailer that has both online channels and physical …

In e-commerce, product returns have become a costly and escalating issue for retailers.
Beyond the financial implications for businesses, product returns also lead to increased …

The shift to e-commerce has led to an astonishing increase in online sales for retailers.
However, the number of returns made on online purchases is also increasing and have a …

More brick-and-mortar retailers open an online channel to increase sales. Often, they use
the store to fulfil online orders and to receive returned products. The uncertain product …

Today, e-commerce retailers commonly operate in a dual-channel mode. Return freight
insurance (RFI) is an emerging measure to resolve online shopping disputes with product …

In e-commerce, return-freight insurance (RI) has become a significant profit-enhancing tool
for e-sellers, which is used to compensate consumers for their return-freight fees. E-sellers …

Through a randomized field experiment, this study compares the economic effects of two
categories of nudges—self-assurance-and pressure-based interventions—on consumers' …

Dual-channel retailers are increasingly adopting a typical cross-channel return option (CC)
to allow online consumers to return their unsatisfied items at physical stores. It is important …

Initial deployment decisions are critical to humanitarian organizations as they pre‐position
resources and prepare for predictable disasters, such as hurricanes, floods, and wildfires …