Using e-wallet for business process development: challenges and prospects in Malaysia

MM Alam, AE Awawdeh, AIB Muhamad - Business Process …, 2021 - emerald.com
Purpose This study aims to explore the challenges and prospects of using e-wallets in
Malaysia, and what it means for businesses and customers. Suggested here are strategies …

[HTML][HTML] The evolving research of customer adoption of digital payment: Learning from content and statistical analysis of the literature

AM Sahi, H Khalid, AF Abbas, SFA Khatib - Journal of Open Innovation …, 2021 - Elsevier
The global spread and use of the internet and mobile phones has contributed to the
development of digital payments. Despite its growth potential, until now there is a lack of …

Examining actual consumer usage of E-wallet: A case study of big data analytics

S Teng, KW Khong - Computers in Human Behavior, 2021 - Elsevier
A systematic review of previous mobile payment studies revealed that studies mainly
focused on consumer adoptions via conducting surveys, yet the low adoption of mobile …

Analysis of factors affecting continuance use intention of the electronic money application in Indonesia

DT Sasongko, PW Handayani, R Satria - Procedia Computer Science, 2022 - Elsevier
The adoption phase mainly dominates research on mobile payment in Indonesia. With the
popularity of mobile payment and the fast growing number of payment providers, it's …

Resistance to facial recognition payment in China: The influence of privacy-related factors

Y Liu, W Yan, B Hu - Telecommunications Policy, 2021 - Elsevier
As mobile payment technology is at a nascent stage, the use of facial recognition payment
(FRP) services is gradually penetrating the lives of Chinese people. Although the FRP …

AI-induced anxiety in the assessment of factors influencing the adoption of mobile payment services in supply chain firms: A mental accounting perspective

M Allahham, A Ahmad - International Journal of Data and …, 2024 - m.growingscience.com
This research aims to explore the impact of AI-induced anxiety on the adoption of mobile
payment services in supply chain firms, viewed through the lens of Mental Accounting …

Do biometric payment systems work during the COVID-19 pandemic? Insights from the Spanish users' viewpoint

F Liébana-Cabanillas, F Muñoz-Leiva, S Molinillo… - Financial Innovation, 2022 - Springer
Technological developments are changing how users pay for goods and services. In the
context of the COVID-19 (coronavirus disease 2019) pandemic, new payment systems have …

Smile to pay: predicting continuous usage intention toward contactless payment services in the post-COVID-19 era

CT Lee, LY Pan - International Journal of Bank Marketing, 2023 - emerald.com
Purpose Financial technology (FinTech) is undergoing a transformation as a result of
robotics and artificial intelligence. FinTech service providers are embracing contactless …

A novel multi-attribute decision-making for ranking mobile payment services using online consumer reviews

AP Darko, D Liang, Z Xu, K Agbodah… - Expert Systems with …, 2023 - Elsevier
The onset of the COVID-19 pandemic has changed consumer usage behavior towards
mobile payment (m-payment) services. Consumer usage behavior towards m-payment …

[HTML][HTML] Biometric m-payment systems: A multi-analytical approach to determining use intention

F Liébana-Cabanillas, Z Kalinic, F Muñoz-Leiva… - Information & …, 2024 - Elsevier
Although mobile payment systems offer countless advantages, they do present certain
drawbacks, mainly associated with security and privacy concerns. The inclusion of biometric …