Alert-driven customer relationship management in online travel agencies: event-condition-actions rules and key performance indicators
MMW Chan, DKW Chiu - Building a brand image through electronic …, 2022 - igi-global.com
Currently, online travel agencies (OTA) allow their customers to make timely travel
reservations anytime and anywhere through websites and mobile technologies. Customer …
reservations anytime and anywhere through websites and mobile technologies. Customer …
[PDF][PDF] The Influence of Customer Relationship Management and Customer Experience on Customer Satisfaction
S Suharto, Y Yuliansyah - Integrated Journal of Business …, 2023 - pdfs.semanticscholar.org
Previous researchers have mainly researched consumer satisfaction and use customer
responses and service quality to the output produced by the company (Al-Azzam, 2015; …
responses and service quality to the output produced by the company (Al-Azzam, 2015; …
Strategic contribution of a business process to company's performance
The study is aimed at assessing the strategic importance of a business processes for
achieving sustainable competitive advantage, therefore, in this article the theoretical …
achieving sustainable competitive advantage, therefore, in this article the theoretical …
Managing team effectiveness based on key performance indicators of its members
YV Kobushko, IM Kobushko, MV Starynskyi, Z Zavalna - 2020 - essuir.sumdu.edu.ua
The following article is devoted to studying the problem of evaluating employee performance
in a team. The factors and conditions that affect the effectiveness of teamwork in an …
in a team. The factors and conditions that affect the effectiveness of teamwork in an …
[PDF][PDF] TOWARD ACHIEVING QUALITY IN FACULTY-LOAD ALLOCATION: A DEVELOPED FACULTY-LOAD-MANAGEMENT SYSTEM.
D AlSaeed - International Journal for Quality Research, 2020 - researchgate.net
In most academic institutes, there is an increasing demand on faculty members to perform
not only more teaching and research but also community service and administrative works …
not only more teaching and research but also community service and administrative works …
[PDF][PDF] INNOVATIVE APPROACHES IN THE MANAGEMENT OF HUMAN CAPITAL DEVELOPMENT IN THE CONTEXT OF RURAL POPULATION'S LIFE QUALITY …
The potential of human capital of the rural population of Ukraine has been assessed by
calculating the livelihood fund as a product of the population size and life expectancy. It is …
calculating the livelihood fund as a product of the population size and life expectancy. It is …
International Investment Activity in the Context of the Foreign Relations of Ukraine with Countries of the European Union
The necessary regulation of international investment activity can be carried out using
economic, administrative and legal methods, as well as tools of motivation and restraint was …
economic, administrative and legal methods, as well as tools of motivation and restraint was …