Alert-driven customer relationship management in online travel agencies: event-condition-actions rules and key performance indicators

MMW Chan, DKW Chiu - Building a brand image through electronic …, 2022 - igi-global.com
Currently, online travel agencies (OTA) allow their customers to make timely travel
reservations anytime and anywhere through websites and mobile technologies. Customer …

[PDF][PDF] The Influence of Customer Relationship Management and Customer Experience on Customer Satisfaction

S Suharto, Y Yuliansyah - Integrated Journal of Business …, 2023 - pdfs.semanticscholar.org
Previous researchers have mainly researched consumer satisfaction and use customer
responses and service quality to the output produced by the company (Al-Azzam, 2015; …

Strategic contribution of a business process to company's performance

P Brin, O Prokhorenko, M Nehme… - Journal of Information …, 2020 - jitm.ut.ac.ir
The study is aimed at assessing the strategic importance of a business processes for
achieving sustainable competitive advantage, therefore, in this article the theoretical …

Managing team effectiveness based on key performance indicators of its members

YV Kobushko, IM Kobushko, MV Starynskyi, Z Zavalna - 2020 - essuir.sumdu.edu.ua
The following article is devoted to studying the problem of evaluating employee performance
in a team. The factors and conditions that affect the effectiveness of teamwork in an …

[PDF][PDF] TOWARD ACHIEVING QUALITY IN FACULTY-LOAD ALLOCATION: A DEVELOPED FACULTY-LOAD-MANAGEMENT SYSTEM.

D AlSaeed - International Journal for Quality Research, 2020 - researchgate.net
In most academic institutes, there is an increasing demand on faculty members to perform
not only more teaching and research but also community service and administrative works …

[PDF][PDF] INNOVATIVE APPROACHES IN THE MANAGEMENT OF HUMAN CAPITAL DEVELOPMENT IN THE CONTEXT OF RURAL POPULATION'S LIFE QUALITY …

A Mykhailov, L Mykhailova, T Kyrychenko… - International Journal for …, 2020 - ijqr.net
The potential of human capital of the rural population of Ukraine has been assessed by
calculating the livelihood fund as a product of the population size and life expectancy. It is …

International Investment Activity in the Context of the Foreign Relations of Ukraine with Countries of the European Union

O Kulakov, I Babiy, A Havryliak, M Bilokon… - Studies of Applied …, 2021 - ojs.ual.es
The necessary regulation of international investment activity can be carried out using
economic, administrative and legal methods, as well as tools of motivation and restraint was …