An Introduction to the Psychology of Humor provides a comprehensive and accessible
overview of psychologists' research on humor. Drawing on research from a variety of …

Customer support is critical for the success of business-to-business (B2B) service firms. A
key issue such firms face is how to reduce customers' reliance on traditional support service …

In this article, the involvement of working memory capacity and inhibition functions in
different phases of insight problem solving is investigated, by employing a method of …

This study aims to investigate the hypothesis that “thinking in opposites” might facilitate
insight problem solving. For example, if the image relating to a problem is oriented …

Abstract Representational Change Theory claims that participants form inappropriate
representations at the beginning of the insight problem solving process and that these initial …

In recent years, there has been increasing implementation of group and team decision-
making within organizations, much of it managed electronically, between members of what …

Abstract ENGLISH SUMMARY: Creativity is of paramount importance to organisations. It is
the essential building block of not only the competitive advantage of organisations but of …

abstract Writing can be viewed as a recursive process that involves both cognitive and
metacognitive processes. Recent research has highlighted the importance of metacognition …