Information disclosure in e-commerce: A systematic review and agenda for future research

M Kolotylo-Kulkarni, W Xia, G Dhillon - Journal of Business Research, 2021 - Elsevier
Consumers disclose their private information to merchants when shopping online or
responding to marketing campaigns despite their privacy concerns. Such disclosure is …

Disclosure antecedents in an online service context: The role of sensitivity of information

DL Mothersbaugh, WK Foxx… - Journal of service …, 2012 - journals.sagepub.com
The authors propose and find that the mixed results of prior research regarding disclosure
antecedents are due in part to a failure to account for information sensitivity. Using prospect …

Exploring consumers perceived risk and trust for mobile shopping: A theoretical framework and empirical study

HR Marriott, MD Williams - Journal of retailing and consumer services, 2018 - Elsevier
Despite mobile device usage being at an all-time high, their utilisation for mobile shopping
activities is inherently low. The study, first, identifies prominent areas of academic concern …

The importance of trust for personalized online advertising

A Bleier, M Eisenbeiss - Journal of Retailing, 2015 - Elsevier
With the amount of online advertising on a steady rise, generic ads noticeably lose
effectiveness. In order to break through the clutter, retailers employ a method called …

Social commerce information sharing and their impact on consumers

H Bugshan, RW Attar - Technological forecasting and social change, 2020 - Elsevier
With the rise of social commerce, new approaches such as sharing commerce in which the
consumers, businesses and other stakeholders collaboratively perform various commercial …

The mediating role of consumer trust in an online merchant in predicting purchase intention

IB Hong, HS Cha - International Journal of Information Management, 2013 - Elsevier
It is widely known in related literature that trust in a merchant reduces the perceived risk of
an online transaction. However, there are theoretical reasons to postulate that the perceived …

Understanding the consumer's online merchant selection process: The roles of product involvement, perceived risk, and trust expectation

IB Hong - International journal of information management, 2015 - Elsevier
This article provides, through a survey of 295 college students, an empirical analysis of the
effects of situational involvement, perceived risk and trust expectation on the consumer's …

Trojan horse or useful helper? A relationship perspective on artificial intelligence assistants with humanlike features

E Uysal, S Alavi, V Bezençon - Journal of the Academy of Marketing …, 2022 - Springer
Artificial intelligence assistants (AIAs) such as Alexa are prevalent in consumers' homes.
Owing to their powerful artificial intelligence, consumers may perceive that AIAs have a mind …

Understanding online purchase intention: the mediating role of attitude towards advertising

H Ho Nguyen, B Nguyen-Viet… - Cogent Business & …, 2022 - Taylor & Francis
Recognizing the growth of Facebook and advertising on this platform in an emerging market,
we conducted a study on the impact of Facebook advertising characteristics on the market's …

Customers' willingness to disclose personal information throughout the customer purchase journey in retailing: The role of perceived warmth

G Aiello, R Donvito, D Acuti, L Grazzini, V Mazzoli… - Journal of …, 2020 - Elsevier
Consumers show increasing levels of concern regarding disclosing information to
companies, as retailers' access to their personal information heightens their feelings of …