Meaningful work has been defined as work that is personally enriching and that makes a
positive contribution. There is increasing interest in how organizations can harness the …

With an interdisciplinary focus, Organizational Ethics equips students with the knowledge
and skills they need to make a positive impact in a variety of workplaces. Author Craig E …

摘要情绪是一种具有组织性, 深刻内涵, 并且持续变化的心理状态. 人们可以通过捕捉他人的情绪
来感知周边人的情感变化, 这一交互过程被称为情绪感染. 当前关于情绪感染形成机制的理论 …

Our understanding of emotional labor, while conceptually and empirically substantial, is
normatively impoverished: very little has been said or written expressly about its ethical …

Deception is pervasive in negotiations and organizations, and emotions are critical to using,
detecting, and responding to deception. In this article, we introduce a theoretical model to …

Emotions influence ethical behavior. Across four studies, we demonstrate that incidental
anger, anger triggered by an unrelated situation, promotes the use of deception. In Study 1 …

Abstract Although the Service-Dominant Logic literature hinted on the importance of
nonverbal language for value co-creation, nonverbal communication as an experience co …

Organizational citizenship behavior (OCB) has been widely recognized as a contributor to
improving organizational performance and wealth creation. The purpose of this article is to …

Governments around the world have increasingly used experimental findings from
behavioural trials to fine‐tune their service delivery policy models and their communication …

The study is aimed at establishing suitable correlations amongst the variables of Emotional
Labor. The study is fundamental and was conducted as a prelude to a major research work …