Patients' Satisfaction with Inpatient Services in Selected Wards of Some Hospitals Affiliated to Yazd Shahid Sadoughi University of Medical Sciences in 2016

AR Motealehi, M Vafaeenasab… - The Journal of …, 2020 - publish.kne-publishing.com
Introduction: Patient satisfaction with health care indicates the organizational performance of
a hospital. The level of patient satisfaction depends on factors such as ability of the …

Perception of Internal Marketing by Surgical Nurses and its Role in Service-Centered Encounter and Patient Satisfaction in Hospitals

JA TASHAKORIAN, SA Rowshan, B KORD - 2018 - sid.ir
Introduction The health care industry and its sensitive environment, improving nurse's
perception of Internal Marketing and its emphasis on employees empowerment and their …