This article reviews research on the effects of conversational style on learning. Studies of
conversational style have variously investigated “personalization” through changing …

Social chatbots have become more advanced, paving the way for human–chatbot
relationships (HCRs). Although this phenomenon has already received some research …

This explorative study investigated (a) whether social attraction, self-disclosure, interaction
quality, intimacy, empathy and communicative competence play a role in getting-acquainted …

The increasing application of artificial intelligence to online retailing and the rapid
deployment of online robots have made online robot service failures common. This study …

Considerable research on computer-mediated communication has examined online
communication between strangers, but little is known about the emotional experience of …

WeChat has gained increasing popularity worldwide and is regarded as a tool for receiving
social support. This study aims to explore the impact of WeChat use intensity on …

Abstract Families with members living in different countries have embraced emerging
technologies but little is known of the impact of mediated communication among these …

Focusing on the micro-dynamics of intercultural communication in global virtual teams, we
hypothesize that relationally-oriented content, communicated in the first message, and …

Background Despite the emergence of Web-based patient-provider contact, it is still unclear
how the quality of Web-based doctor-patient interactions differs from face-to-face …

This study investigated the impact of (the lack of) audiovisual cues during conversations
preceding a first face-to-face meeting among prospective daters on daters' perceptions of …