Uncertainty requires every organization to continue to make improvements from all fields.
The ability to respond quickly to existing changes is very expected. The main focus of this …

Introduction Student satisfaction is an important quality indicator in higher education,
impacting student retention and institutional rankings. Healthcare education literature lacks …

The relationship between quality, university image, and intention to enroll a university has
been studied in previous research. However, there is little knowledge about the role of …

Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

This paper explores the importance of customer in strategic marketing in the values of
customer satisfaction and loyalty. The role of customer for organizations in the 21st century …

Customer plays an important role for business as a profit generator, core of business
strategy and brand ambassador of the business. Due to the important role played by …

This study examines the ridesharing services in a developing economy, with the aim of
revealing the factors influencing passengers' satisfaction and loyalty. This study is important …

Past research indicates that there is serious connection between trust and customer
satisfaction. The study is outlined by the fact that trust and customer satisfaction give impact …

This paper seeks to discuss the importance of customers' satisfaction in a business.
Business is not about achieving goals only but, should also focus on the customers' …

The purpose of this study is to measure the relationship between brand associations and
brand awareness towards customer's purchase intentions on the skin care products. There …