[HTML][HTML] What do patients say about doctors online? A systematic review of studies on patient online reviews

YA Hong, C Liang, TA Radcliff, LT Wigfall… - Journal of medical …, 2019 - jmir.org
Background: The number of patient online reviews (PORs) has grown significantly, and
PORs have played an increasingly important role in patients' choice of health care providers …

[HTML][HTML] Data quality issues with physician-rating websites: systematic review

P Mulgund, R Sharman, P Anand, S Shekhar… - Journal of Medical …, 2020 - jmir.org
Background In recent years, online physician-rating websites have become prominent and
exert considerable influence on patients' decisions. However, the quality of these decisions …

[HTML][HTML] Assessing patient experience and healthcare quality of dental care using patient online reviews in the United States: mixed methods study

Y Lin, YA Hong, BS Henson, RD Stevenson… - Journal of Medical …, 2020 - jmir.org
Background Over the last two decades, patient review websites have emerged as an
essential online platform for doctor ratings and reviews. Recent studies suggested the …

[HTML][HTML] The development of online doctor reviews in China: an analysis of the largest online doctor review website in China

H Hao - Journal of medical Internet research, 2015 - jmir.org
Background Since the time of Web 2.0, more and more consumers have used online doctor
reviews to rate their doctors or to look for a doctor. This phenomenon has received health …

Digital entrepreneurship via sustainable online communication of dentistry profession, Oradea, Romania: a longitudinal analysis

F Constantin, A Kavoura - Sustainability, 2022 - mdpi.com
Dentistry is an entrepreneurially oriented public interest profession that must maintain a
balance between professional specificity and business sustainability. Communicating with …

Caring for care: Online feedback in the context of public healthcare services

F Mazanderani, SF Kirkpatrick, S Ziebland… - Social Science & …, 2021 - Elsevier
People increasingly provide feedback about healthcare services online. These practices
have been lauded for enhancing patient power, choice and control, encouraging greater …

Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews

X Han, J Qu, T Zhang - Telematics and informatics, 2019 - Elsevier
Consumers' growing reliance on the Internet as an information source for decision making
has raised the need for more research into online physician reviews (OPRs). This study …

[HTML][HTML] One decade of online patient feedback: longitudinal analysis of data from a German physician rating website

M Emmert, S McLennan - Journal of medical Internet research, 2021 - jmir.org
Background Feedback from patients is an essential element of a patient-oriented health care
system. Physician rating websites (PRWs) are a key way patients can provide feedback …

[HTML][HTML] Collecting and analyzing patient experiences of health care from social media

M Rastegar-Mojarad, Z Ye, D Wall… - JMIR research …, 2015 - researchprotocols.org
Background: Social Media, such as Yelp, provides rich information of consumer experience.
Previous studies suggest that Yelp can serve as a new source to study patient experience …

Examining different factors in web-based patients' decision-making process: systematic review on digital platforms for clinical decision support system

AM Shah, W Muhammad, K Lee, RA Naqvi - International Journal of …, 2021 - mdpi.com
(1) Background: The appearance of physician rating websites (PRWs) has raised
researchers' interest in the online healthcare field, particularly how users consume …