The acceleration of emotional labor research: Navigating the past and steering toward the future

AS Gabriel, JM Diefendorff… - Personnel …, 2023 - Wiley Online Library
The past four decades of scholarship on emotional labor—the regulation of feelings and
expressions performed to fulfill interpersonal work role expectations—has transformed our …

How culture shapes the influence of work design characteristics: a narrative and meta-analytic review

KM Carter, AL Hetrick, M Chen… - Journal of …, 2024 - journals.sagepub.com
This paper presents a comprehensive review and meta-analysis of the literature on the
influence of cultural dimensions on work design characteristics. With our proposed work …

Does perceived corporate social responsibility motivate hotel employees to voice? The role of felt obligation and positive emotions

Y Liu, S Liu, Q Zhang, L Hu - Journal of Hospitality and Tourism …, 2021 - Elsevier
Based on social exchange and broaden-and-build of positive emotions theory, this study
examines the effect of perceived corporate social responsibility on employee voice behavior …

Facilitating health care workers' self‐determination: The impact of a self‐leadership intervention on work engagement, health, and performance

P van Dorssen‐Boog, T van Vuuren… - … of occupational and …, 2021 - Wiley Online Library
The present study aims to test the impact of a self‐leadership intervention on the work
engagement, performance, and health of health care workers. By integrating self …

Multilevel examination of how and when socially responsible human resource management improves the well-being of employees

Z Zhang, J Wang, M Jia - Journal of Business Ethics, 2022 - Springer
Although empirical evidence has shown that socially responsible human resource
management (SRHRM) practices positively influence employees' outcomes, knowledge on …

Breaking rules yet helpful for all: Beneficial effects of pro‐customer rule breaking on employee outcomes

SK Kim, Y Zhan - Journal of Organizational Behavior, 2023 - Wiley Online Library
Pro‐customer rule breaking refers to employees' breaking of organizational rules with the
primary intention of helping customers or providing better customer service. In spite of its …

A matter of needs: Basic need satisfaction as an underlying mechanism between perfectionism and employee well-being

E Kleszewski, K Otto - Motivation and Emotion, 2023 - Springer
Why do dimensions of perfectionism have different effects on employees' engagement,
exhaustion, and job satisfaction? Combining the perfectionism literature and self …

Mediation effect of work-life balance between big five personality traits and eudaimonic well-being among Indian business school teachers

P Soni, KM Bakhru - European Journal of International …, 2023 - inderscienceonline.com
Much research has been done on understanding the concept of eudaimonia but it lacks in
identifying correlates and predictors that have a significant impact on eudaimonic well …

Affective shifts outside work: Effects on task performance, emotional exhaustion, and counterproductive work behavior

X Qu, X Yao, Q Liu - Frontiers in Psychology, 2021 - frontiersin.org
Affective shifts have been linked to work attitudes and behaviors recently, but previous
researches only focused on affective shift during work, with little attention to affective shifts …

My partner made me do it: The crossover of a job incumbent's job tension to the spouse's workplace incivility

MJ Thompson, D Carlson, WS Crawford… - Human …, 2021 - Taylor & Francis
We propose a spillover-crossover-spillover process model of dual-career couples by which
job incumbent job tension contributes to strain-based work-family conflict which motivates …