This article reviews theoretical and empirical studies on information credibility, with
particular questions as to how scholars have conceptualized credibility, which is known as a …

This article reviews how individual differences have been conceptualized and researched
within the area of multiple document literacy, in particular the extent to which proposed …

This paper furthers our understanding of online customer support with regard to online live
chat systems. Online live chat systems allow customers to seek service related information …

Despite the importance of source attention and evaluation for learning from texts, little is
known about the particular conditions that encourage sourcing during reading. In this article …

This chapter provides a theoretical background by discussing different frameworks relevant
for understanding the role of sourcing in discourse comprehension. It reviews empirical work …

The Internet offers readers the unique opportunity to access rich information scenarios, but
doing so requires the use of advanced digital reading skills. Examples of such scenarios are …

Past studies have indicated that primary schools' students have difficulty in filtering out
incorrect or unreliable information from the Internet when facing a large amount of …

This article contributes to the growing body of research that explores the significance of
context in health information behavior. Specifically, through the lens of trust judgments, it …

Learners may increasingly encounter conflicting expert reports. However, little is known
about how they deal with this challenge. We examined how learners' familiarity with a …

This chapter reviews theory and research on the reading of multiple and non-traditional
texts, discusses implications for educational research and practice, and suggests directions …