Background. The health care industry is undergoing a rapid transformation to meet the ever‐
increasing needs and demands of its patient population. Level of patients' satisfaction is an …

Background Knowing the factors for patient satisfaction is an important and direct indicator of
quality of health care which is essential for providers to fill their gaps. Although few studies …

Background. To improve the quality of services, satisfying patients is the primary goal of the
Ethiopian reform programme. Objectives. To assess patient satisfaction and associated …

Background Monitoring patient satisfaction is an important and useful quality improvement
tool for clinical laboratories in particular and health care organizations in general. Thus, this …

BACKGROUND Patient satisfaction is considered to be a performance measure for the
quality of health care services. The three domains of patient satisfaction are delivery of …

Introduction. Patient satisfaction with seeking health services is considered as one of the
necessary outcomes of health system and measures of health service quality which is …

Background: Patient satisfaction survey is a valuable tool to measure the outcomes of care
rendered by hospitals. Outpatient department (OPD) is a very crucial area of any hospital …

Background Patient satisfaction is gaining an attention as an important quality indicator
tracked closely by healthcare providers and emergency departments (EDs). Unfortunately …

Background: OPD is very crucial department of any hospital services as huge number of
patient's visits the OPD. Yet, the published information about patients' profile and utilization …

Previous studies on patient satisfaction in Ethiopia focused on satisfaction with nursing care
and outpatient services. Therefore, this study aimed to assess factors affecting satisfaction …