Although the technological revolution of recent decades has produced undeniable
advances, it has also generated problems derived from new forms of human communication …

Purpose The purpose of this paper is to investigate the role of trust in enhancing customer
loyalty, and to test the mediation role of commitment and customer intimacy in the …

Love is a phenomenon that occurs across the world and affects many aspects of human life,
including the choice of, and process of bonding with, a romantic partner. Thus, developing a …

Smart voice assistants (SVAs) have emerged as new artificial intelligence service platforms.
They have the capacity to act like actual human assistants and modify traditional forms of …

ABSTRACT The Triangular Theory of Love (measured with Sternberg's Triangular Love
Scale–STLS) is a prominent theoretical concept in empirical research on love. To expand …

This study examines, for the first time, the psychopathy subtypes and Machiavellianism in
relation to life satisfaction and intimate relationships. Using structural equation modelling …

We examined the role of intimacy in customer relationships. Applying the psychological
triangular theory of love, we show that customer-to-firm relationships are characterized by …

This study presents the first evaluation of Dat-e Adolescence, a dating violence prevention
program aimed at adolescents in Spain. A cluster randomized control trial was used …

This study examines the respective role of two constructs, love and trust, as drivers of
customer loyalty in a business-to-consumer service context. A review of the psychology and …

This study investigated perceptions of love across the lifespan using Sternberg's triangular
theory of love, which distinguishes between passion, intimacy, and commitment. The study …