This thesis examined the potential to develop an IT governance evaluation framework for an
Australian state public sector and identified factors that would positively influence the …

The success of implementation of information system in an organization will support the
organization in the process of achieving goals. Successful information system will support …

En los últimos años, la auditoría de información ha aumentado en importancia como
resultado de su impacto en la prevención o detección de violaciones que afecten la …

Why are many information technology (IT) governance software implementations challenged
and what are the critical success factors (CSFs) for the rollouts? This question has recently …

KPI (Key Process Indicators) and success indicators are often defined in a rather generic
and imprecise manner. This happens because they are defined very early in the project's …

This paper reviews the literature on a body of knowledge and analyzes the cluster trends
related to IT governance disclosure. The sample includes 40 publications from the Scopus …

Abstract KPI (Key Process Indicators) are usually defined very early in the project's life, when
little details about the project are known. Moreover, the definition of KPI does not always …

Call center ESQ merupakan aplikasi berbasis web yang digunakan oleh tim telemarketing,
tim telecorporate, finance, dan BM (Branch Manager) untuk menjalankan fungsi bisnis ESQ …

At a time when information and its related technology have never been more important for
the conduct of commerce, the question'what is IT governance?'is far from settled. This paper …

IS research has begun examining the use and adoption of information technology through a
practice perspective. This is part of the shift in the discourse in IS research away from …