The research on benchmarking analysis of the water and sewage industry has been
expanding over the years. Water utility benchmarking analysis is crucial for mitigating the …

Since the 1980′ s, some Mexican municipalities have subcontracted waste collection
services to private companies, with an eye on increasing the efficiency of this service …

The sustainability of the development of water resources is a pressing challenge. Natural
forces, economic pressure and increasing population determine a significant growth in water …

Consumers satisfaction with water and service quality are not always in line with monitored
water and service quality compliance. Reducing the difference between perceptions and …

Water companies consume up to 8% of global energy demand, at billions of dollars' cost.
Benchmarking of performance between utilities can facilitate improvements in efficiency; …

The objective of this study is to develop a composite indicator (CI) to measure the quality of
water supply based on the variables that are considered to affect users' perceptions of water …

The evaluation of efficiency can be of great value to water companies and regulators to
adopt policies and design incentives to enhance performance. This study delves into the …

Water leakages and unplanned water supply interruptions are relevant variables in the
provision of drinking water since they directly impact customers and the economic and …

For water companies, benchmarking their performance relative to other companies can be
an effective way to identify the scope for efficiency gains to be made through infrastructure …

Many regulators employ frontier techniques to measure the performance of regulated
monopolistic companies. This study estimates the cost efficiency of the water sector using …