Humor, comedy, and consumer behavior

C Warren, A Barsky, AP McGraw - Journal of Consumer …, 2018 - academic.oup.com
Consumers regularly experience humor while buying and using products, procuring
services, and engaging in various consumption experiences, whether watching a movie or …

Personal need for structure as a boundary condition for humor in leadership

A Pundt, L Venz - Journal of Organizational Behavior, 2017 - Wiley Online Library
Recent research has established a positive relationship between humor in leadership and
organizational behavior variables. However, neither the mechanisms nor the boundary …

The role of humor usage on creativity, trust and performance in business relationships: An analysis of the salesperson-customer dyad

B Lussier, Y Grégoire, MA Vachon - Industrial Marketing Management, 2017 - Elsevier
Using humor wisely is known to have many benefits in a work-related setting. Despite these
potential benefits, there is limited research on this phenomenon in a business-to-business …

Why are humor styles associated with well-being, and does social competence matter? Examining relations to psychological and physical well-being, reappraisal, and …

HL Fritz - Personality and individual differences, 2020 - Elsevier
Two studies examined relations of humor styles with well-being, social support, cognitive
reappraisal, and social competence. In Study 1 (N= 108), self-enhancing and affiliative …

The bright and dark sides of humorous response to online customer complaint

H Shin, LRL Larson - European Journal of Marketing, 2020 - emerald.com
Purpose Displaying a sense of humour provides various interpersonal benefits including
reducing tension and promoting conflict resolution, but should a firm use humour in …

[图书][B] An introduction to the psychology of humor

JM Gibson - 2019 - taylorfrancis.com
An Introduction to the Psychology of Humor provides a comprehensive and accessible
overview of psychologists' research on humor. Drawing on research from a variety of …

A self‐verification perspective on customer mistreatment and customer‐directed organizational citizenship behaviors

RK Amarnani, SLD Restubog, R Shao… - Journal of …, 2022 - Wiley Online Library
Customer mistreatment events play a major role in employees' subsequent customer service
behaviors, and is believed to have implications for employees' sense of self. We extend this …

Finding humor in work–life conflict: Distinguishing the effects of individual and co-worker humor

D Cheng, XW Chan, RK Amarnani, F Farivar - Journal of Vocational …, 2021 - Elsevier
Work–life conflict is a ubiquitous challenge for employees juggling work and family roles, yet
little research has examined individual strategies to manage and mitigate its negative …

Laughing all the way to the bank: The joint roles of shared coping humor and entrepreneurial team-efficacy in new venture performance

KM Hmieleski, MS Cole - Entrepreneurship Theory and …, 2022 - journals.sagepub.com
Why are some new venture teams (NVTs), but not others, able to effectively cope with the
demands of environmental uncertainty? Addressing this question from an intrateam …

[HTML][HTML] Short-, medium-, and long-term impact of watching humorous video clips on stress and well-being: An experience sampling method-based field experiment

S Stieger, I Schmid, P Altenburger, D Lewetz - Computers in Human …, 2023 - Elsevier
Stress-induced diseases and the severe consequences of chronic stress have been rising
steadily over the past several decades. To examine the effectiveness of watching humorous …