Consumers' awareness and loyalty in Indonesia banking sector: does emotional bonding effect matters?

K Karim, GB Ilyas, ZA Umar, MJ Tajibu… - Journal of Islamic …, 2023 - emerald.com
Purpose This study aims to examine the relationship between emotional bonding (eg brand
love, brand commitment and brand trust) and consumers' awareness and consumers loyalty …

You or an imposter? How to protect brand identity in a business-to-business context?

A Shankar, A Kumar, A Behl, V Pereira… - Industrial Marketing …, 2024 - Elsevier
Preserving brand identity is a major challenge faced by B2B brand managers. This study
makes a unique contribution by investigating how to protect brand identity in the B2B context …

Factors influencing tourists' behavioural intentions towards beach destinations: the mediating roles of destination experience and destination satisfaction

RA Karim, MK Rabiul, SM Arfat - Journal of Hospitality and Tourism …, 2024 - emerald.com
Purpose This study aims to identify factors affecting travellers' behavioural intentions
regarding beach destinations in Bangladesh. The study also examines how destination …

Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan

DM Nguyen, YTH Chiu - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
Although corporate social responsibility (CSR) authenticity and customer citizenship
behavior (CCB) are of great importance to the long-term success of businesses in the …

Customer value cocreation behaviors in hospitality: Antecedents and mediators

CH Yen - International Journal of Hospitality Management, 2023 - Elsevier
Customers in the hospitality industry are essential to cocreating unique and memorable
experiences. Encouraging customer value cocreation behaviors (CVCBs) is crucial for …

The role of brand love in mediating the effect of intensive distribution and social Media promotion on brand loyalty and E-WOM

I Suartina, I Wimba, I Astrama… - … Journal of Data and …, 2022 - growingscience.com
This study aims to examine and explain the role of brand love in mediating the effect of
intensive distribution and promotion of social media on brand loyalty and e-WOM. The …

[HTML][HTML] Antecedents and outcomes of brand pride: moderating role of narcissism

S Nandy, N Sondhi, H Joshi - Spanish Journal of Marketing-ESIC, 2023 - emerald.com
Purpose This paper aims to draw on the appraisal theory and the theory of self-brand
congruence (SBC) to study the multidimensional emotion of brand pride. It conceptualizes …

The influence of brand-related social media content on customer extra-role behavior: a moderated moderation model

RK Guttena, CHJ Wu, FT Atmaja - Journal of Product & Brand …, 2024 - emerald.com
Purpose This study aims to investigate how the gratifications obtained through brand-related
social media content affect brand intimacy and thereby influence customer extra-role …

Avoidance of similarity and brand attachment of Generation X in sportswear brand loyalty: The roles of self-congruity

CL Goi, FYL Chieng, MT Goi - Journal of Global Scholars of …, 2023 - Taylor & Francis
The purpose of this study is to examine the effects of avoidance of similarity, self-congruity,
and brand attachment on Generation X's sportswear brand loyalty. This study also examines …

The perfect combination to win the competition: Bringing sustainability and customer experience together

U Ünal, RB Bağcı, M Taşçıoğlu - Business Strategy and the …, 2024 - Wiley Online Library
Understanding the connection between how consumers perceive sustainability and how
they experience the offered products or services can make a big difference for companies to …