Consumers' awareness and loyalty in Indonesia banking sector: does emotional bonding effect matters?
Purpose This study aims to examine the relationship between emotional bonding (eg brand
love, brand commitment and brand trust) and consumers' awareness and consumers loyalty …
love, brand commitment and brand trust) and consumers' awareness and consumers loyalty …
You or an imposter? How to protect brand identity in a business-to-business context?
Preserving brand identity is a major challenge faced by B2B brand managers. This study
makes a unique contribution by investigating how to protect brand identity in the B2B context …
makes a unique contribution by investigating how to protect brand identity in the B2B context …
Factors influencing tourists' behavioural intentions towards beach destinations: the mediating roles of destination experience and destination satisfaction
Purpose This study aims to identify factors affecting travellers' behavioural intentions
regarding beach destinations in Bangladesh. The study also examines how destination …
regarding beach destinations in Bangladesh. The study also examines how destination …
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan
DM Nguyen, YTH Chiu - Journal of Hospitality Marketing & …, 2023 - Taylor & Francis
Although corporate social responsibility (CSR) authenticity and customer citizenship
behavior (CCB) are of great importance to the long-term success of businesses in the …
behavior (CCB) are of great importance to the long-term success of businesses in the …
Customer value cocreation behaviors in hospitality: Antecedents and mediators
CH Yen - International Journal of Hospitality Management, 2023 - Elsevier
Customers in the hospitality industry are essential to cocreating unique and memorable
experiences. Encouraging customer value cocreation behaviors (CVCBs) is crucial for …
experiences. Encouraging customer value cocreation behaviors (CVCBs) is crucial for …
The role of brand love in mediating the effect of intensive distribution and social Media promotion on brand loyalty and E-WOM
This study aims to examine and explain the role of brand love in mediating the effect of
intensive distribution and promotion of social media on brand loyalty and e-WOM. The …
intensive distribution and promotion of social media on brand loyalty and e-WOM. The …
[HTML][HTML] Antecedents and outcomes of brand pride: moderating role of narcissism
S Nandy, N Sondhi, H Joshi - Spanish Journal of Marketing-ESIC, 2023 - emerald.com
Purpose This paper aims to draw on the appraisal theory and the theory of self-brand
congruence (SBC) to study the multidimensional emotion of brand pride. It conceptualizes …
congruence (SBC) to study the multidimensional emotion of brand pride. It conceptualizes …
The influence of brand-related social media content on customer extra-role behavior: a moderated moderation model
RK Guttena, CHJ Wu, FT Atmaja - Journal of Product & Brand …, 2024 - emerald.com
Purpose This study aims to investigate how the gratifications obtained through brand-related
social media content affect brand intimacy and thereby influence customer extra-role …
social media content affect brand intimacy and thereby influence customer extra-role …
Avoidance of similarity and brand attachment of Generation X in sportswear brand loyalty: The roles of self-congruity
The purpose of this study is to examine the effects of avoidance of similarity, self-congruity,
and brand attachment on Generation X's sportswear brand loyalty. This study also examines …
and brand attachment on Generation X's sportswear brand loyalty. This study also examines …
The perfect combination to win the competition: Bringing sustainability and customer experience together
Understanding the connection between how consumers perceive sustainability and how
they experience the offered products or services can make a big difference for companies to …
they experience the offered products or services can make a big difference for companies to …