Transformational leadership has drawn extensive attention in management research. In this
field, the influence of transformational leadership on employee performance is an important …

Purpose This study aims to develop and test a process model of the effect of social media
use by business-to-business (B2B) salespeople on their value cocreation and …

The 50-year march of Moore's Law has led to the creation of a relatively cheap and
increasingly easy-to-use world-wide digital infrastructure of computers, mobile devices …

Most organizations rely on enterprise systems (ES) ecosystems for their operations and
development, with ES accounting for 10% of global IT investments. However, a dearth of …

This study examines the effects of salespeople's social media and customer relationship
management (CRM) technology use on value co-creation through knowledge and the …

Purpose The purpose of this paper is to illustrate the current state of research on the
significance of big data in and for corporate communication and to introduce a framework …

This study primarily aimed to investigate the impact of green transformational leadership on
employees' environmental performance and green work engagement in the hotel business …

How do IT-enabled capabilities influence firms' ability to leverage customer involvement and
shape the amount of firm innovation? This study theorizes that effective processing and …

This study furthers investigation into exactly how Social CRM (S-CRM) is different from
traditional CRM, and models the interrelationships between its capabilities. It is underpinned …

Customer prioritization strategies, which focus a firm's efforts on its most important
customers, are expected to improve account profitability. Anecdotal evidence suggests …