Active learning for automatic classification of complaints about municipal waste management

Automatic Classification of Complaint Reports in Waste Management Systems Using TF-IDF, fastText, and BERT

T Walkowiak, A Dąbrowska, R Giel… - … on Dependability and …, 2022 - Springer
The paper concerns the issue of automatic text classification of complaint letters written in
Polish that were sent to the municipal waste management system operating in one of the …
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