The consumer decision journey: A literature review of the foundational models and theories and a future perspective
S Santos, HM Gonçalves - Technological Forecasting and Social Change, 2021 - Elsevier
The consumer decision journey model has become increasingly important to understand
consumer decision-making processes. Although the term originally emerged with Court et al …
consumer decision-making processes. Although the term originally emerged with Court et al …
Brand-generated social media content and its differential impact on loyalty program members
Social media and loyalty programs are mainstays of contemporary marketing, but despite
their prominence—and their potential synergies—the two are seldom researched together …
their prominence—and their potential synergies—the two are seldom researched together …
[PDF][PDF] How Can Firms Effectively Use Technology in Customer JourneyManagement
WB Helouani - Technology innovation management review, 2021 - timreview.ca
As societies and markets are being continually transformed by digital technologies, the
workaround where the customer is found has become complex, going through multiple …
workaround where the customer is found has become complex, going through multiple …
When the road is rocky: Investigating the role of vulnerability in consumer journeys
L Sudbury-Riley, P Hunter-Jones, A Al-Abdin… - Journal of the Academy …, 2024 - Springer
Journey research has primarily analyzed agentic, solo travelers making rational single-
purchase decisions. In contrast, we examine a journey where consumers and their traveling …
purchase decisions. In contrast, we examine a journey where consumers and their traveling …
从精准化到精细化: 线上信息干预对绿色农产品消费决策过程的动态影响
赵婧, 王建明 - 财经论丛, 2024 - cjlc.zufe.edu.cn
伴随农产品消费数智化渗透率的大幅提升, 线上信息干预成为促进绿色农产品消费的重要手段.
如何在聚焦消费者“买” 或“不买” 的人货精准化匹配的基础上, 进一步基于消费者决策过程动态 …
如何在聚焦消费者“买” 或“不买” 的人货精准化匹配的基础上, 进一步基于消费者决策过程动态 …
From accuracy to agility: The dynamic impact of digital information intervention on the decision-making process of green agricultural product consumption
Z Jing, W Jianming - Collected Essays on Finance and Economics, 2024 - cjlc.zufe.edu.cn
With the significant penetration of intelligent consumption of agricultural products, online
information intervention has become an important means to promote green agricultural …
information intervention has become an important means to promote green agricultural …
Impacts of information channels on consumer decision journey: Evidence from an experience durable goods industry
CW TSAI - 2023 - ink.library.smu.edu.sg
With the emergence of various information technologies, how to reasonably layout in
different touch points has become a crucial issue for the company in practice, especially for …
different touch points has become a crucial issue for the company in practice, especially for …
Online Food Delivery Platform Use by Restaurants
JF Martinez - 2023 - search.proquest.com
During the COVID-19, many restaurants were forced to adopt online food delivery platforms
such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the …
such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the …
Online Food Delivery Platforn Use By Restaurants
J Felix Martinez - 2023 - scholarworks.utep.edu
During the COVID-19, many restaurants were forced to adopt online food delivery platforms
such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the …
such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the …
[DOC][DOC] Brand-generated social media content and its differential impact on loyalty program members
Social media and loyalty programs are mainstays of contemporary marketing, but despite
their prominence—and their potential synergies—the two are seldom researched together …
their prominence—and their potential synergies—the two are seldom researched together …