The consumer decision journey: A literature review of the foundational models and theories and a future perspective

S Santos, HM Gonçalves - Technological Forecasting and Social Change, 2021 - Elsevier
The consumer decision journey model has become increasingly important to understand
consumer decision-making processes. Although the term originally emerged with Court et al …

Brand-generated social media content and its differential impact on loyalty program members

BI Hernández-Ortega, MA Stanko, R Rishika… - Journal of the Academy …, 2022 - Springer
Social media and loyalty programs are mainstays of contemporary marketing, but despite
their prominence—and their potential synergies—the two are seldom researched together …

[PDF][PDF] How Can Firms Effectively Use Technology in Customer JourneyManagement

WB Helouani - Technology innovation management review, 2021 - timreview.ca
As societies and markets are being continually transformed by digital technologies, the
workaround where the customer is found has become complex, going through multiple …

When the road is rocky: Investigating the role of vulnerability in consumer journeys

L Sudbury-Riley, P Hunter-Jones, A Al-Abdin… - Journal of the Academy …, 2024 - Springer
Journey research has primarily analyzed agentic, solo travelers making rational single-
purchase decisions. In contrast, we examine a journey where consumers and their traveling …

从精准化到精细化: 线上信息干预对绿色农产品消费决策过程的动态影响

赵婧, 王建明 - 财经论丛, 2024 - cjlc.zufe.edu.cn
伴随农产品消费数智化渗透率的大幅提升, 线上信息干预成为促进绿色农产品消费的重要手段.
如何在聚焦消费者“买” 或“不买” 的人货精准化匹配的基础上, 进一步基于消费者决策过程动态 …

From accuracy to agility: The dynamic impact of digital information intervention on the decision-making process of green agricultural product consumption

Z Jing, W Jianming - Collected Essays on Finance and Economics, 2024 - cjlc.zufe.edu.cn
With the significant penetration of intelligent consumption of agricultural products, online
information intervention has become an important means to promote green agricultural …

Impacts of information channels on consumer decision journey: Evidence from an experience durable goods industry

CW TSAI - 2023 - ink.library.smu.edu.sg
With the emergence of various information technologies, how to reasonably layout in
different touch points has become a crucial issue for the company in practice, especially for …

Online Food Delivery Platform Use by Restaurants

JF Martinez - 2023 - search.proquest.com
During the COVID-19, many restaurants were forced to adopt online food delivery platforms
such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the …

Online Food Delivery Platforn Use By Restaurants

J Felix Martinez - 2023 - scholarworks.utep.edu
During the COVID-19, many restaurants were forced to adopt online food delivery platforms
such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the …

[DOC][DOC] Brand-generated social media content and its differential impact on loyalty program members

BIH Ortega, MA Stanko, R Rishika, FJ Molina-Castillo… - researchgate.net
Social media and loyalty programs are mainstays of contemporary marketing, but despite
their prominence—and their potential synergies—the two are seldom researched together …