[HTML][HTML] A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies

Y Wang, D Laufer - Public Relations Review, 2024 - Elsevier
The spillover effect of crises has become an emerging research topic in the field of crisis
communication, however to our knowledge a cross-disciplinary review of the literature on …

Validation of country-of-origin effects on crisis spillovers: A meta-analysis

D Guo, J Xu - Public Relations Review, 2024 - Elsevier
In today's globalized economy and highly interconnected media landscape, the impact of
country-of-origin (COO) effects on crisis spillovers has attracted growing interest. However …

[HTML][HTML] Unraveling the anchoring effect of crisis communication in cyberattack spillover crises

Y Xiao, E Zhou, S Yu - Public Relations Review, 2024 - Elsevier
A spillover crisis arises when an external organization's events create worry, ambiguity, or
unfavorable perceptions for another organization. The study shows that organizational …

“READINESS”: A keystone concept beyond organizational crisis preparedness and resilience

Y Jin, WT Coombs, Y Wang… - Journal of …, 2024 - Wiley Online Library
Driven by the academia‐industry co‐identified need to discover new keystones for
optimizing organizational crisis communication and management decision‐making, this …

Efficacy of response strategies in brand spillover crises: The roles of perceived attribute similarity, blame attribution and attitude towards response messages

J Zhang, JS Lim - Journal of Contingencies and Crisis …, 2024 - Wiley Online Library
The study examined the role of people's perceptions of attribute similarity between two
brands in determining and responding to spillover crises and compared the efficacy of three …

From crisis response to high resilience organizing

LV Chewning, ML Doerfel, TR Harrison… - Org. Commun. Theor …, 2024 - degruyter.com
The shifting nature of crises and their related impacts call for updated theorizing in crisis
response research. This chapter updates resilience theorizing by advancing a holistic focus …