In modern organizations, knowledge is the fundamental basis of competition. In the new
context, two major factors determine the future survival or success of organizations …

Definitely, the world is becoming chaotic and affects all aspects of life. One of these is
customers who become more severe in their needs, expectations, desires, and preferences …

In the current economy, customer knowledge is a key asset and a sustainable source of
competitive advantage, which exerts an impact on the implementation of most processes in …

In the new context, two major factors determine the future survival or success of
organizations: electronic commerce and the knowledge from customers. In order to survive …

With the increasing competition and customer demands and new market areas, the need for
organizations to innovate and furthermore to ceaselessly innovate is stressed throughout the …

Kundenwissen ist ein Begriff, welcher in der Literatur in verschiedenen Kontexten und
Definitionen verwendet wird. Dieser Beitrag schlägt das Modell Dualität von Kundenwissen …

In our knowledge-based economy, organizations must examine how they can better
leverage knowledge assets and create added value. Customer knowledge represents an …

The daily accelerating changes in business environment has recently made the banks
competition amongst banking industry more complicated; as a result there has been …

Customers are known as a brilliant source of knowledge for the companies, because they
gain knowledge and expertise while selecting and using products or services. Customer …

Logistics processes that only make one trip in the transportation of goods result in inefficient
logistics costs. Truku is an integrated digital logistics solution that provides added value to …