Examining the effects of electronic service quality on online banking customer satisfaction: Evidence from Zambia

B Mwiya, M Katai, J Bwalya, M Kayekesi… - Cogent Business & …, 2022 - Taylor & Francis
While several studies examine the influence of service quality on customer satisfaction in
physical retail banking offices, there is a shortage of studies on service quality in the digital …

[PDF][PDF] Consequences of working capital cycle on firm's profitability

KM Ahsan, MR Zohaib, AE Lahlimi… - Cosmos An …, 2020 - researchgate.net
Working capital organization has its effect on liquidity too on productivity of the firm. In this
investigation, we have picked a case of 20 Pakistani firms recorded on Karachi Stock …

Customer satisfaction in private banks of Bangladesh: a study of Mutual Trust Bank Ltd.

MA Hamid - 2024 - theseus.fi
This thesis examines how pleased people are via Mutual Trust Bank Ltd. as well as other
private banks in Bangladesh. A poll and a mix of ways are used to get original data for the …

Technology Trends and Cyber Security in Bangladesh: Myths and Reality

MM Hasan, FT Muna - International Journal of Technology Diffusion …, 2022 - igi-global.com
The world has now become truly a borderless territory with the rapid growth of Information
and Communication Technology (ICT) in every sector of social and economic life. While the …

[PDF][PDF] STUDENTS'PERCEPTION OF DIGITAL BANKING WITH SPECIAL REFERENCE TO HIGHER EDUCATION INSTITUTIONS IN AHMEDABAD

DN Tolossa, MK Khawrin, GP Japee - 2022 - academia.edu
The fast growth of the digital banking sector needs a higher level of customer satisfaction.
This study sample data was taken as a convenient sampling technique with a standardized …

[PDF][PDF] Internet Security Impact on E-Banking Users

MK Hassana, A Hassanb, AM Khodayerc… - ceur-ws.org
Abstract Information technology has been used widely in different sectors in daily task to
fulfill Customers and organization's needs. Banking business is one of the main trends that …

[PDF][PDF] STUDENT QUALITY INDEX ON THE ICT SUPPORT SERVICES OF CHMSC-ALIJIS CAMPUS

RJC Sayson - globusjournal.com
ICT support services have become significant events that need to be measured from time to
time to ensure that high-quality customer support across the organization provides quality …

[引用][C] A Study of Electronic Banking Services and Customer Retention practice in Commercial Banks with Special reference to Thiruvallur District

A Appu, K Muthamizhan, FYMBA Student - Journal of Management, 2021