In light of current industry imperatives and growing scholarly attention, this study was
conducted to provide a thoroughly updated bibliometric overview of how service innovation …

The tourism and hospitality industries are experiencing transformative shifts driven by the
proliferation of digital technologies facilitating real-time customer communication and data …

Purpose This paper aims to provide a comprehensive examination of corporate
sustainability reporting strategies, focusing on the rationale for adopting the Global …

This paper aims to develop a theoretical framework based on recent service theories, such
as service-dominant logic and service science, and on the concept of service ecosystems …

The work identifies the main enabling dimensions and the strategic drivers to foster value co-
creation and sustainable innovation in service ecosystems. The aim is to explore how …

Digitalization, new work and leisure concepts and global challenges are transforming the
way we live. More stakeholders, including residents and entrepreneurs, actively participate …

Purpose How to improve the resilience of service firms in the crisis, such as the COVID-19
epidemic, to maintain a sustainable competitive advantage becomes a growing concern …

Rural development and digital technologies: a collaborative framework for policy-making |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

Purpose Covid-19 pandemic impacted the tourism industry worldwide. Especially in
catering, where restaurateurs have had to reinvent their business models, information and …

This paper aims to synthesize two emerging streams of literature in tourism, ie service
design and destination ecosystem, and develops a conceptual framework for service design …