Impact of IT service management and ITIL framework on the businesses

Y Al-Ashmoery, H Haider, A Haider… - … of Modern Trends in …, 2021 - ieeexplore.ieee.org
The use of information technology (IT) in businesses has increased recently because, today,
organizations focus on implementing their services and processes with IT concepts to …

Measurement Of Maturity Model Using The Service Operation Of SIAKBA in ITIL V3 At KPU

T Khaerunisa, ID Sumitra - 2023 International Conference on …, 2023 - ieeexplore.ieee.org
The General Election Commission (KPU) is utilizing the advancing information technology
(IT) to construct an Information System for KPU and the Ad hoc Board members known as …