Customer Experience Management: Analysis of Customer Retention in Restaurants in Anambra State, Nigeria
CA Nwankwo, MDI Kanyangale - Marketing of Scientific and Research …, 2023 - sciendo.com
Growing competition and changes in consumer behaviour are reasons why organisations
began to focus on building customer relationships (Borishade et al., 2021). Also, the …
began to focus on building customer relationships (Borishade et al., 2021). Also, the …
[PDF][PDF] Customer Experience In Diagnostic Centres: An Empirical Study
S Agarwal - Academy of Marketing Studies Journal, 2022 - researchgate.net
Purpose: This paper attempts to find out the factors affecting customers' experience in
diagnostic centres and to measure the level of overall customers' experience with various …
diagnostic centres and to measure the level of overall customers' experience with various …