[HTML][HTML] Digital transformation: A multidisciplinary reflection and research agenda

PC Verhoef, T Broekhuizen, Y Bart… - Journal of business …, 2021 - Elsevier
Digital transformation and resultant business model innovation have fundamentally altered
consumers' expectations and behaviors, putting immense pressure on traditional firms, and …

Strategizing information systems-enabled organizational transformation: A transdisciplinary review and new directions

P Besson, F Rowe - The journal of strategic information systems, 2012 - Elsevier
Twenty years after the promise of Information Systems enabling Organizational
Transformation (IS-enabled OT), what have we learned? This paper reviews the literature in …

Digital transformation by SME entrepreneurs: A capability perspective

L Li, F Su, W Zhang, JY Mao - Information Systems Journal, 2018 - Wiley Online Library
This research investigates how entrepreneurs of small and medium enterprises (SMEs) with
inadequate capabilities and limited resources drove digital transformation in their …

Measuring eGovernment success: a public value approach

M Scott, W DeLone, W Golden - European Journal of Information …, 2016 - Taylor & Francis
Measuring the success of eGovernment systems depends on how citizens perceive their
value. Our understanding of success has been hampered however by (i) the rapid …

Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector

V Weerakkody, M Janssen, YK Dwivedi - Government Information Quarterly, 2011 - Elsevier
Facilitated by electronic government, public agencies are looking for transformational
change by making a radical improvement. At first glance, this development is similar to the …

Towards a smart State? Inter-agency collaboration, information integration, and beyond

JR Gil-Garcia - Information Polity, 2012 - content.iospress.com
Information technologies (IT) can now be considered one of the key components of
government administrative reform. The potential is even greater when working across …

IT-mediated customer service content and delivery in electronic governments: An empirical investigation of the antecedents of service quality

CW Tan, I Benbasat, RT Cenfetelli - MIS quarterly, 2013 - JSTOR
Despite extensive deliberations in contemporary literature, the design of citizen-centric e-
government websites remains an unresolved theoretical and pragmatic conundrum …

Collaborative e-Government: impediments and benefits of information-sharing projects in the public sector

J Ramon Gil-Garcia, IS Chengalur-Smith… - European Journal of …, 2007 - Taylor & Francis
Abstract Information-sharing projects are becoming increasingly important in both public and
private organizations. Generally, organizations base their decision to move forward with an …

Digitizing government interactions with constituents: an historical review of e-government research in information systems

F Belanger, L Carter - Journal of the Association for information …, 2012 - aisel.aisnet.org
As information and communication technologies began to support new forms of interaction
between governments and their constituents, the concept of e-government emerged as a …

Determinants of electronic participation and electronic government maturity: Insights from cross-country data

S Krishnan, TSH Teo, J Lymm - International Journal of Information …, 2017 - Elsevier
Abstract Utilizing the Technology-Organization-Environment (TOE) theory and the literature
on citizen engagement, we formulated a multiple-mediation model examining (1) the TOE …