The present study aims to investigate the influence of macroscopic and infectious epidemic
disease outbreaks on financial performance of the restaurant industry. Nine events on four …

Purpose Online consumer reviews have become increasingly important for consumer
decision-making. One of the most prominent examples is the hotel industry where consumer …

Abstract Many banks in Saudi Arabia are starting to offer banking services through mobile
phones. However, not many studies investigate the factors that may help the bankers to …

Disruption of existing industries by peer-to-peer sharing economy platforms, like Airbnb, has
received extensive media attention primarily regarding the regulatory and the social aspects …

Hotel firms have increasingly recognized that branding strategies constitute a strategic
weapon to secure a competitive edge in the global hotel industry. To extend current …

This study was aimed at investigating the effect of internal and external social capital on the
financial and non-financial performance of businesses in the Nigerian informal sector. The …

While it is generally accepted that hotel reviews and ratings posted on travel websites drive
hotel sales and revenue, the effects of reviews can be parsed into volume (the number of …

The 2008 financial crisis weakened the hospitality sector severely, like other industries. This
paper investigates the response of the Spanish hospitality sector to the crisis by analyzing a …

Contrasting findings about the role of extremely negative ratings (ENRR) are found in the
literature, thus suggesting that not all ENRR are perceived as helpful by consumers. In order …

This study examined the relationship between hotel brand equity and guests' perceived
value and revisit intention. The path model (brand equity factors leading to outcome …