Usability and user experience (UX) are important concepts in the design and evaluation of
products or systems intended for human use. This chapter introduces the fundamentals of …

Usability testing is an essential skill for usability practitioners—professionals whose primary
goal is to provide guidance to product developers for the purpose of improving the ease of …

As part of usability evaluation, users may be invited to offer their reflections on the system
being evaluated. Such reflections may concern the system's suitability for its context of use …

Usability inspection methods (UIMs) remain an important discount method for usability
evaluation. They can be applied to any designed artifact during development: a paper …

To better support usability practice, most usability research focuses on evaluation methods.
New ideas in usability research are mostly proposed as new evaluation methods. Many …

Web sites increasingly encourage users to provide comments on the quality of the content
by clicking on a feedback button and filling out a feedback form. Little is known about users' …

Poor usability of clinical information systems delays their adoption by clinicians and limits
potential improvements to the efficiency and safety of care. Recurring usability evaluations …

The main features of the Scrum process are intense communication between different
stakeholders, and rapid feedback based on regular delivery of working software. The …

Many government organizations use web heuristics for the quality assurance of their
websites. Heuristics may be used by web designers to guide the decisions about a website …

Web portals act as a single point of access to information and services relevant to person's
work or personal interests. Market research findings related to Croatian web context report …