[HTML][HTML] Potential effectiveness and efficiency issues in usability evaluation within digital health: A systematic literature review

B Maqbool, S Herold - Journal of Systems and Software, 2023 - Elsevier
Abstract Context: Digital Health (DH) is widely considered essential for sustainable future
healthcare systems. Software quality, particularly usability, is crucial for the success and …

Cody: An AI-based system to semi-automate coding for qualitative research

T Rietz, A Maedche - Proceedings of the 2021 CHI conference on human …, 2021 - dl.acm.org
Qualitative research can produce a rich understanding of a phenomenon but requires an
essential and strenuous data annotation process known as coding. Coding can be repetitive …

Collaboration with conversational AI assistants for UX evaluation: Questions and how to ask them (voice vs. text)

E Kuang, E Jahangirzadeh Soure, M Fan… - Proceedings of the …, 2023 - dl.acm.org
AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are
typically presented as non-interactive visualizations. Evaluators may have questions about …

AI Assistance for UX: A Literature Review Through Human-Centered AI

Y Lu, Y Yang, Q Zhao, C Zhang, TJJ Li - arXiv preprint arXiv:2402.06089, 2024 - arxiv.org
Recent advancements in HCI and AI research attempt to support user experience (UX)
practitioners with AI-enabled tools. Despite the potential of emerging models and new …

uxSense: Supporting user experience analysis with visualization and computer vision

A Batch, Y Ji, M Fan, J Zhao… - IEEE Transactions on …, 2023 - ieeexplore.ieee.org
Analyzing user behavior from usability evaluation can be a challenging and time-consuming
task, especially as the number of participants and the scale and complexity of the evaluation …

CoUX: collaborative visual analysis of think-aloud usability test videos for digital interfaces

EJ Soure, E Kuang, M Fan… - IEEE Transactions on …, 2021 - ieeexplore.ieee.org
Reviewing a think-aloud video is both time-consuming and demanding as it requires UX
(user experience) professionals to attend to many behavioral signals of the user in the video …

Older adults' think-aloud verbalizations and speech features for identifying user experience problems

M Fan, Q Zhao, V Tibdewal - Proceedings of the 2021 CHI Conference …, 2021 - dl.acm.org
Subtle patterns in users' think-aloud (TA) verbalizations and speech features are shown to
be telltale signs of User Experience (UX) problems. However, such patterns were uncovered …

Enhancing UX Evaluation Through Collaboration with Conversational AI Assistants: Effects of Proactive Dialogue and Timing

E Kuang, M Li, M Fan, K Shinohara - … of the CHI Conference on Human …, 2024 - dl.acm.org
Usability testing is vital for enhancing the user experience (UX) of interactive systems.
However, analyzing test videos is complex and resource-intensive. Recent AI advancements …

“I Used To Carry A Wallet, Now I Just Need To Carry My Phone”: Understanding Current Banking Practices and Challenges Among Older Adults in China

X Jin, M Fan - Proceedings of the 24th International ACM …, 2022 - dl.acm.org
Managing finances is crucial for older adults who are retired and may rely on savings to
ensure their lives' quality. As digital banking platforms (eg, mobile apps, electronic payment) …

[HTML][HTML] The think-aloud method for evaluating the usability of a regional atlas

T Vanicek, S Popelka - ISPRS International Journal of Geo-Information, 2023 - mdpi.com
The think-aloud method is a widely used method for evaluating the usability of websites and
software. However, it can also be used with cartographic products, an area which has been …