Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

MUH Uzir, I Jerin, H Al Halbusi, ABA Hamid, ASA Latiff - Heliyon, 2020 - cell.com
Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19

MUH Uzir, H Al Halbusi, R Lim, I Jerin, ABA Hamid… - Technology in …, 2021 - Elsevier
Abstract The evolution of Artificial Intelligence (AI) has revolutionized many aspects of
human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches …

Why customer satisfaction is important to business?

AA Hamzah, MF Shamsudin - Journal of Undergraduate Social Science …, 2020 - abrn.asia
This paper explores the importance of customer in strategic marketing in the values of
customer satisfaction and loyalty. The role of customer for organizations in the 21st century …

Does customer satisfaction matters?

MAMD Basari, MF Shamsudin - Journal of Undergraduate Social Science …, 2020 - abrn.asia
Customer plays an important role for business as a profit generator, core of business
strategy and brand ambassador of the business. Due to the important role played by …

What is the relationship between trust and customer satisfaction?

AD Zamry, SM Nayan - Journal of undergraduate social science and …, 2020 - abrn.asia
Past research indicates that there is serious connection between trust and customer
satisfaction. The study is outlined by the fact that trust and customer satisfaction give impact …

Review on customer satisfaction

NM Yussoff, SM Nayan - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
This paper seeks to discuss the importance of customers' satisfaction in a business.
Business is not about achieving goals only but, should also focus on the customers' …

Improving Quality Using The Kano Model in Overcoming Competition in The Service Industry

M Andriani, H Irawan, NR Asyura - International Journal of Engineering …, 2021 - ijesty.org
The tight competition in the service industry, especially hospitality, has caused hoteliers to
strive to improve service quality. Improving the quality of service is carried out in various …

Customer satisfaction and brand loyalty to electronic home appliances in Bangladesh: The contingent role of brand trust

MUH Uzir, ABA Hamid, I Jerin, ASA Latiff… - SN Business & …, 2021 - Springer
In Bangladesh, customers are accustomed to electronic home appliances due to family
structure, higher income levels, and technological affiliation. The huge customer base …

Customer satisfaction and business growth

S Ilias, MF Shamsudin - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
Business exist because of customer. Organization that customer oriented will put high
priority to meet customer needs and wants. That is why, organization served customer as the …

Why Customer First?

N Rosli, SM Nayan - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
Customer satisfaction is defined as a measurement that determines how happy or not
customers are with a company's products, services, and capabilities. It indicates the …