The Implementation of Competency-Based Training and Assessment (CBTA) Framework in Aviation Manpower Planning

D Ziakkas, WS Michael, K Pechlivanis - Transportation Research Procedia, 2022 - Elsevier
A key component of Human Resources Management (HRM) workforce planning at the
present stage involves ensuring that employees with the right skills and competencies match …

[PDF][PDF] Online social media-based sentiment analysis for us airline companies

H Hakh, I Aljarah, B Al-Shboul - New Trends in Information …, 2017 - researchgate.net
Social media has shown powerful impact on various life choices considering that most
people refer to their contacts among other people on various social media platforms for …

EBT-CBTA in Aviation Training: The Turkish Airlines Case Study

D Ziakkas, I Sarikaya, HC Natakusuma - International Conference on …, 2023 - Springer
One of the most crucial components of workforce planning in Human Resources
Management (HRM) is ensuring that employees have the appropriate skills and …

[PDF][PDF] The Implementation of Competency-Based Training and Assessment (CBTA) Framework in Aviation Intelligence Human Systems

D Ziakkas, ADC Flores, MW Suckow - Intelligent Human Systems …, 2023 - researchgate.net
At the current stage, one of the most critical aspects of workforce planning in Human
Resources Management (HRM) entails ensuring that employees possess the appropriate …

[图书][B] An investigation of the influence of social CRM on brand reputation and brand loyalty in developing country: evidence from the Nigerian telecoms industry

W Hadidan - 2019 - search.proquest.com
The modern business environment has undergone fundamental changes–shifting from
being production-inclined to being service driven; a situation that has resulted in a shift from …

[HTML][HTML] Investigating the Effect of Social Dependency on Customer Trust in Social Networks

N Safaie, H Atefyekta - New Marketing Research Journal, 2020 - nmrj.ui.ac.ir
Considering the increasing usage of smartphones, serving customers has taken a different
form. In recent years the number of Iranian users on social media platforms such as …

A Data Driven Approach for Customer Relationship Management for Airlines with Internet of Things & Artificial Intelligence

RG Pillai, P Devrakhyani - Re-imagining Diffusion and Adoption of …, 2020 - Springer
Abstract Customer Relationship Management is a critical aspect for all service industries
and extremely important in aviation industry. With the changing aviation scenario, the travel …