Software accessibility is a current field of interest. Governments and organizations boost
initiatives and legislations to assure universal access. On the other hand, the semantic web …

There are many systems that do not have an adequate level of usability, even though this is
one of the most relevant quality attributes in software products. Therefore, it chooses to …

Most digital music repositories and services have mobile applications (apps) that facilitate
convenient access for users via smartphones. Although China has one of the largest music …

Purpose Universities across the globe are spending an increasing amount of their budgets
to offer web-based services to cater information need especially off-campus students …

The research is to support the website using two methods, PIECES and End-User
Satisfaction (EUCS). The results showed that not all variables of the two methods have an …

Heuristic evaluation provides usability auditors with a structured flow of activities that
enables them to obtain reliable, comparable and cost-effective usability evaluation results …

This research aimed to understand to what extent continuous feedback (ie, Content,
Accuracy, Format, Ease of use, Timeliness) influences IT developers' behavioral intention to …

This paper informs transformation initiatives to improve internal customer satisfaction for the
ISO9001 participants in Dell. The team that required to participate in ISO9001 audit may …

Today, small and medium enterprises (SMEs) become a vital asset for almost all countries in
the world and represent a dynamic sector of the global economy. In the United Arab …

With the development of web-based technologies, online evaluation systems have been
replacing paper-based ones in various domains at a fast pace because of their many …